OUR POLICIES

CONSULTATIONS

CONSULTATIONS ARE MANDATORY!!

 IT GIVES YOU, AS THE CLIENT, THE OPPORTUNITIES TO EXPRESS YOUR WANTS AND DESIRES FOR YOUR PROJECT.  IT ALSO GIVES ME, THE DESIGNER, THE ABILITY TO BETTER ASSESS THE JOB INQUIRY; AND TO GIVE A PROPER QUOTE AND TIMEFRAME FOR COMPLETION.  THE CONSULT FEE IS $85.

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I ALLOW A 20 MINUTE GRACE PERIOD FOR SCHEDULED CONSULTATIONS. IF A CLIENT IS LATE, THE DEPOSIT IS NON-REFUNDABLE & A NEW DEPOSIT MUST BE MADE IN ORDER TO BOOK ANOTHER TIME SLOT. 

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REFUNDS

 ALL PROJECT DEPOSITS ARE NON-REFUNDABLE.

ONCE YOU BOOK AND LOCK IN YOUR START DATE, IT IS  REMOVED/BLOCKED FROM ONLINE SCHEDULING. IF FOR ANY REASON YOU DECIDE YOU DO NOT WANT THE WORK DONE THE DEPOSIT IS NON-REFUNDABLE.

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SCHEDULING 

 WE OFTEN TAKE ON MULTIPLE JOBS AT THE SAME TIME, SO THERE MAY BE MORE THAN 1 CLIENT BOOKED IN THE SAME WEEK. FOR THIS REASON WE ASK THAT YOU PLEASE STICK TO THE SCHEDULE AGREED UPON WHEN BOOKING. 

WE MOVE VERY STRATEGICALLY IN ORDER TO COMPLETE EVERY PROJECT ON TIME. 

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WHY CHOOSE US ?

WE ARE DEDICATED TO PERSONALIZING EACH AND EVERY EXPERIENCE.

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THANKS FOR CHOOSING CUSTOM UPGRADES BY KRIS, AND REMEMBER "IF YOU CAN IMAGINE IT, WE CAN CREATE IT"

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